Sure, a damage sucks, but if you follow these steps we'll make sure things turn out ok.
- Get proof: grab a camera and take as many pictures as you can of the damage created. Also, try to get as many receipts as you can of the objects that were stolen or damaged. Sure, there's no way you'll have all the receipts, but we advise to keep receipts for objects that have a value above 250 Euro.
- If you were broken into, call the police straight away and get a police report with a list of the stolen goods.
- After this, log into your Coya account and file a claim with the button on your Dashboard. You can also reach us via chat on our website, email firstname.lastname@example.org or call us at +49 (0) 30 588 49400.
- Breathe, and know that everything will be okay in the end. And If it's not okay, it's not the end.