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Coya Care FAQ
Coya Care FAQ
Can you pay my No Claims Bonus to someone else?
When do you pay out the No Claims Bonus?
How can I change my preference?
What is the deadline for submitting my choice?
What options do I have?
How do you calculate the payout?
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Where can I find the T&Cs?
I never received an email to reset my password. What now?
I'm having problems logging into my account. What to do?
What can I use my Dashboard for?
Are glass items insured as well? Is there an Add-on?
What protection can I get for my bike and what is the add-on for?
What exactly is gross-negligence and why would I need the add-on?
What do you mean by 'purchase value'?
What does 'gross negligence mean'? And why does this need to be insured?
Are my belongings also insured in other spaces?
What exactly are 'home contents' ?
What is the purpose of Home Contents Insurance?
What documents must I provide to file a claim?
What would be considered an emergency situation?
How and when do I get reimbursed for a damage?
What steps do in case of a damage?
How do I file a claim?
How do I switch to Coya!
Can I also insure my flat share?
What risks does the bike theft insurance cover?
What risks does my household insurance cover?
Where can I find the insurance conditions?
How do I cancel my plan?
Can I trust Coya?
How can I get in touch with Coya?
How do I get insured?
Is Coya reliable?